Give ’em the pickle…the deeper meaning
During college, I had a job not known for its kind rendering of customer service. The position was...
Read MorePosted by D. Cox | Nov 15, 2018 | Customer Experience (CX), Customer Service, Leadership |
During college, I had a job not known for its kind rendering of customer service. The position was...
Read MorePosted by D. Cox | Nov 14, 2018 | Azul Review, Customer Experience (CX), Customer Service |
All travel experiences have a beginning and an ending. For the most part, in air travel, the...
Read MorePosted by D. Cox | Nov 13, 2018 | Customer Experience (CX), Customer Service |
Passion, when you got it, you got it...when you don't...Yuck! Passion for one’s work is one...
Read MorePosted by D. Cox | Nov 12, 2018 | Customer Experience (CX), Customer Service, Leadership |
If you don’t believe me on the fact that your employees and customers are your best...
Read MorePosted by D. Cox | Nov 11, 2018 | Customer Experience (CX), Customer Service, Leadership |
One of the things I love most and that gives me the most energy is talking to large groups of...
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