Category: Azul Review

The Azul Review; Part 5: Leadership

by D. Cox | Dec 5, 2018 | Azul Review, Customer Experience (CX), Leadership | 0 |

“It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they...

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The Azul Review; Part 4: Contact Center

by D. Cox | Nov 28, 2018 | Azul Review, Customer Experience (CX), Customer Service | 0 |

The Azul Review; Part 4: Contact Center The way we talk to companies is changing. The way we buy...

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The Azul Review; Part 3: Inflight

by D. Cox | Nov 21, 2018 | Azul Review, Customer Experience (CX), Customer Service | 0 |

Azul Review: Inflight When most things go as planned for you and the airline, you’re...

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The Azul review; Part 2: Airport

by D. Cox | Nov 14, 2018 | Azul Review, Customer Experience (CX), Customer Service | 0 |

All travel experiences have a beginning and an ending. For the most part, in air travel, the...

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The Azul review; Part 1: Introduction

by D. Cox | Nov 7, 2018 | Azul Review, Customer Experience (CX), Customer Service, Leadership | 0 |

The Azul review; Part 1: Introduction Have you ever been a wimp? No, I mean like put something off...

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