Category: CoXen Cycle

The CoXen Cycle: Adapt phase

by D. Cox | Jan 24, 2019 | CoXen Cycle, Customer Experience (CX), Leadership | 0 |

To survive, and have hope to thrive, you must Adapt Have you ever wondered why the company you...

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The CoXen Cycle: Refine phase

by D. Cox | Dec 10, 2018 | CoXen Cycle, Customer Experience (CX), Leadership | 0 |

"They stick their head in the sand, or worse,...Try to convince themselves that the real problem...

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The CoXen Cycle: Mold phase

by D. Cox | Dec 10, 2018 | CoXen Cycle, Customer Experience (CX), Leadership | 0 |

"Molding is little movements done well and measured well, to prepare for big moves and deleverage...

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The CoXen Cycle: Discover phase

by D. Cox | Dec 10, 2018 | CoXen Cycle, Customer Experience (CX) | 0 |

Your CX; Understood, Managed & Optimized There is clearly a reason I feel like this is a cycle and...

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The CoXen Cycle: Discover, Mold, Refine, Adapt

by D. Cox | Dec 3, 2018 | CoXen Cycle, Customer Experience (CX), Leadership | 0 |

Your CX; Understood, Managed, & Optimized Can you think of a company without a customer base?...

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